About Alex
Born in Des Moines, Iowa, and raised in Los Angeles and Seoul, Korea, I have recently returned to Michigan after working in Taiwan for the past decade designing/licensing Online Games. I am a part-time student in the Kinesiology Dept. at MSU; I enjoy being outdoors; playing/coaching team sports; fostering pets; and tinkering around with cars! Moreover, I enjoy helping and serving the people around me. I'm always trying to be better and help others in need.
Customer rating
4.9 / 5 based on 159 ratings (111 written reviews)
Recent reviews
Alex is great and was very helpful in helping me find my new vehicle. He was personable and worked a fantastic deal on my NX and trade in. I highly recommend Alex at Serra Lexus… he is the best!
— Hilde R. ,
Outstanding!!! I was very excited about my car and bugged Alex a lot! He was so kind and was on top of everything. So glad I got to work with him!! Highly recommend Alex!!
— Julie D. ,
Hi, I had a good experience with Alex. He was so willing to help find the right car for me and had them waiting to test drive. He was always positive and polite. Sometimes he was really busy and hard to reach at the end when purchasing the car. Maybe a check list would be good at the end. They forgot to switch my license plate from my truck and we almost drove away except my husband noticed. Also, during the finance portion the finance person had the wrong deal sheet and we had to correct that. Maybe, a way to indicate the final deal? That would eliminate some confusion. It seems the closing process needs some system checks. Overall, Alex was exceptional in his professional and friendly manner! Thank you Alex! I am so happy with my new Lexus!
— Debra D. ,
I felt like Alex was working to get me a good deal On the car I wanted!
— Michael K. ,
There were several issues and miscommunications with the different agents and managers at the Auto Campus that made the transaction difficult. However, Alex was very professional and helpful with making the deal happen.
— Thaddeus N. ,
We had an amazing experience. Everyone was very helpful and we felt like we got the better deal from Alex and Serra Lexus. Finance and Texh guys were very helpful and efficient.
— Judith K. ,
He is so great!!! Not pushy at all, let me take my time and think on things and helped me find something within my budget!
— Audrey C. ,
Alex was professional and honest.Great to work with.
— Janine D. ,
Alex met me at the door with a smile, he was very helpful start to finish, even spoke with the big guy about a better price not once or twice but three times he went to batt for me on what would work for me and my price point. Thanks Alex!
— Perry M. ,
Alex helped me find the car I wanted. This is the second time I have leased a car with Alex's help.
— Sandra G. ,
Specialties
- RX
- NX
- GX
- TX
- ES