As a Service Advisor hailing from Dimondale, I'm proud to serve the greater Lansing area at Serra Auto Campus. With a diploma from Lansing Community College and a deep-seated passion for motorsports, I've dedicated my career to helping people connect with their vehicles. My character is defined by my unwavering commitment to making everyone feel welcome and valued. I strive to help others better understand cars, answering questions thoroughly and ensuring you leave our dealership with a full grasp of your vehicle's capabilities. From the age of 8, automobiles have held a profound fascination for me. My thirst for knowledge and the thrill of understanding how cars operate and how to restore them has never waned. I take pride in taking the time to explain every aspect of your vehicle, empowering you with the confidence to navigate the complexities of their machines. Outside of the automotive realm, I indulge in the joys of golfing and racing cars. These activities provide me with a welcome escape while keeping my competitive spirit alive.
4.8 / 5 based on 257 ratings (167 written reviews)
Great service as always!
— David F. ,
Always great communication from Chase!
— Andrea B. ,
Good job.
— Roderick C. ,
It was prompt and very helpful. Thank you very much.
— Bruce L. ,
Excellent. Very professional and efficient.
— Carol M. ,
Excellent experience. BMW330I was brought in for year 1 servicing; all went well. Particularly like the message inviting me to contact him with any questions during service period.
— Georgia P. ,
excellent
— Ramesh A. ,
Chase was great to work with. He advised me of what we were there for, in addition to listening to some of the concerns we had. When the car was ready, he went over everything that we discussed and how each item was addressed. Very positive experience!
— Michael C. ,
Service was provided timely and correctly.
— Joseph T. ,
Good, friendly,helpful
— Kurt K. ,