About Eric
Hi! Eric Shier's the name, and I've been in the Lansing area since 1987. I graduated from Okemos High School. My hobbies include spending time with family, riding motorcycles, and sports; I'm a big fan of the Detroit Tigers and Michigan Wolverines. I'm known to address customer needs and give excellent advice on the best course of action. That starts with being an excellent listener and answering questions accurately and detailed but with 100% understanding. If you need to discuss a specific aspect of the service process more thoroughly, I'll gladly do so with honesty, transparency, patience, and friendliness. My priority is to ensure you know every option and what choice suits your vehicle, budget and needs best.
Customer rating
4.8 / 5 based on 309 ratings (161 written reviews)
Recent reviews
Excellent.
— Gary S. ,
Very nice
— Steven G. ,
Eric goes above and beyond to provide customers a true premium experience. He and his team always take the best care of me.
— Kristin D. ,
Everything went as planned. Service rep was efficient and helpful.
— Drew S. ,
Friendly,patient, and responsive.
— Debbie C. ,
Had a chance to talk when we picked our motorhome up - very helpful & knowledgeable
— Michelle K. ,
key for my all 230 broke at the junction of the and it was evaluated by Ben in the service department
— L Rao K. ,
Quality person who really cares to take service to the next level
— Sam B. ,
Excellent. A loaner car was ready, waiting and fun to drive. My car service was completed expertly with good communication from start to finish.
— Sheryl L. ,
Very professional and informative
— Christine T. ,