About Graydon
I'm a service industry professional with nearly 25 years of experience of helping customers keep their vehicles running smoothly. I focus on clear communication and finding practical solutions to automotive issues. My goal is to make the service experience straightforward and stress-free for everyone. I'm detail-oriented and committed to providing accurate information and efficient service. I enjoy building rapport with customers and ensuring they're satisfied with the work performed.
Customer rating
4.8 / 5 based on 266 ratings (152 written reviews)
Recent reviews
This is my third year in a row having Graydon as my service manager. As always he provided incredible service. He was very concerned that my car got the best possible attention. You can tell he really cares about the customer and the customer’s needs.
— Randall F. ,
Wonderful! Couldn't have been better!!
— Alexendria S. ,
I received great service! Thank you good Graydon for your kindness -:)
— Decarlo M. ,
Top notch. Graydon is highly professional and very courteous!
— Craig C. ,
Graydon was very helpful dealing with a quality issue related to our Mercedes vehicle. The quality issue was remediated and the vehicle was back on the road in a timely manner. He is very professional and I would like to work with him on future visits to the dealership service department. Thanks Graydon!
— James B. ,
Graydon took such good care of my vehicle. He picked it up, did the service and returned it. I would highly recommend him and the dealership to my family and friends.
— Christina G. ,
All aspects of the experience were tops to include the towing of the car to the dealership, the work on the car and the dealership rides to and from my condo while the car was there were great. All aspects of what was done were explained to me.
— Ron B. ,
Graydon was very helpful. This was my first visit with my new car and a new dealership. He walked me through various features of my car as well as helped me understand the service system at the dealership. I had new wheels and tires put on my car and that process went smoothly. Graydon even washed my car. All in all it was a great experience. I highly recommend Graydon.
— Cindy D. ,
Grayton did all things in very professional way. Thanks Graydon
— Sima K. ,
My service was excellent. I was able to get the car in and out quickly, and the ride to and from the dealership was appreciated.
— Cynthia H. ,