Hello! Jonah Ratu here, and I'd like to welcome you to Serra Auto Campus! I joined the team in May 2022. However, my service advisor career began in 2014 when I moved to south Florida to work at Mercedes Benz of Delray Beach. Throughout my time as an advisor, I've prided myself on taking care of people. I try to treat all clients as if they were my own parent, grandparent, or sibling, which helps establish long-term relationships for your ongoing vehicle needs. Outside work, I enjoy playing video games, ice hockey, snowboarding, and golfing. My favorite teams include the Detroit Red Wings, Tigers, and Lions. I look forward to working with you soon!
Helpful, honest and efficient.
— Adam S. ,
Fantastic! Issues were quickly identified and the service was completed within a few days. Car runs great!
— Todd B. ,
Friendly, helpful and very good communication.
— John S. ,
Love working with Jonah. He is a world class service provider. Excellent communication and very professional. Highly recommended. I will continue to service my vehicles at BMW of Okemos.
— Roberto L. ,
He is very nice and helpful! I would like to thank you Jonah and hopefully that my car will be taken care by him.
— Hien H. ,
Jonah’s attentive and truly cares about his customers!
— Kevin J. ,
Jonah checked me in very quickly, explained the service that was recommended, and checked me out quickly when the service was complete.
— Willa S. ,
Always does a great job!
— Ahmed S. ,
Thank you for your assistance
— Philip M. ,
Great. Quick turnaround
— Craig C. ,