About Matt
Matt Stephens here, and I joined the auto industry in 2016, but new to the Serra Auto Campus team (March 2023). I look forward to establishing excellent working relationships with my team and customers, using my knowledge, experience, and down-to-earth personality. Guests love that I am easy to talk to, listen attentively, respect their time, and am 100% transparent regarding their auto needs. I love when someone finishes the buying process and says, "You know what - that was the best experience I've ever had buying a car." In addition to being a good listener and problem-solver, I'm a college graduate, earning my bachelor's degree at the U of M and my Juris Doctorate from MSU. In my free time, my interests are playing euchre with friends and fishing when the weather isn't too bad - steelhead and walleye are my favorites. Spending time with my amazing wife and incredible daughters always comes first. Every other Sunday, my wife and I help our friends from the Marine Corps League with their breakfast at the VFW because I like to cook and am pretty decent at meal prep. Overall, I'm easygoing and thrive on providing the best customer experience!
Customer rating
4.8 / 5 based on 166 ratings (123 written reviews)
Recent reviews
Very knowledgeable and professional
— Debra D. ,
Matt knows the comprehensive details of the vehicles he is selling, is a great communicator and “straight shooter” and is very responsive.
— Daniel D. ,
Matt was a direct, relatable, and very informed Serra sales person, who related well with me.
— Ricardo L. ,
He was awesome! Super knowledgeable, down to earth, thorough (esp with the video he sent us of the car before we made the trip down) and made the process seamless and easy. Great experience!
— Aubrey M. ,
Nice, friendly guy with a lot of knowledge about cars. Matt made the buying experience smooth and easy. I highly recommend working with Matt!
— Aron R. ,
Everything was quick and easy.
— Deborah D. ,
Matt is an asset to the dealership and I enjoyed working with him. He was knowledgeable, helpful without being pushy, and and straightforward to work with.
— Waddah S. ,
I had an honestly excellent experience working with Matt. Buying a car can feel overwhelming, but he made the entire process smooth, transparent, and actually enjoyable. From the start, he really listened to what I was looking for and didn’t try to push me into something that didn’t fit. He was knowledgeable about every detail, answered all my questions without any pressure Communication was clear, timely, and straightforward the whole way through. By the time I drove off the lot, I felt like I got exactly what I wanted at a fair deal, with zero stress. If you’re looking for someone who knows their stuff, respects your time, and genuinely cares about the customer experience, I highly recommend working with Matt Stephen. I’d absolutely go back to him again.
— Nicholas C. ,
Transaction handled smoothly. Met expectations.
— Bruce B. ,
Excellent service. Great communication. Straight forward and very professional. Highly recommend!
— Patrick H. ,
Specialties
- RX
- NX
- TX
- RX 350
- GX