About Matthew
I'm a Service Advisor with 12 years of experience, originally from Michigan. I'm a hands-on type of person; I studied at Universal Technical Institute and am passionate about everything automotive. I pride myself on providing guests with the best possible experience, and I pay close attention to detail. I attended Cumberland County High School in Tennessee where I spent most of my years. I am honored to be apart of you service journey here at Serra Lexus.
Customer rating
4.9 / 5 based on 297 ratings (220 written reviews)
Recent reviews
I am an out of town service customer. Working with this dealership has been a pleasure. They set and maintain a high bar for excellent customer service
— Jim M. ,
very good
— Lisa B. ,
Exceptional
— Peggy Y. ,
Matt never gave up on finding the solution to the problem even when it seemed elusive. I appreciate the effort and the perseverance it took to find and fix the issue. I hope that in the future if a different problem were to arise Matt will be there to help solve it.
— David M. ,
Very professional! Thank you!
— Rosalie H. ,
He was vey kindred and did everything he said.
— John M. ,
Very polite, courteous, knowledgeable, and friendly. I truly felt like part of the Lexus family and everything was being done in my best interests.
— Joseph K. ,
Very professional, courteous and efficient
— Margaret D. ,
Very Friendly..... Great service!
— Dan D. ,
You’ve seen the rest, now go to the best!
— Noel J. ,