About Ron
Hi! Ron Dodd here, a Lexus-certified sales consultant who is ready to help you find the perfect vehicle. I joined the auto industry in 2017 and became a part of the Serra Auto Campus dealership in July 2019. My colleagues know me as someone who is friendly, helpful, and loves to hear a good joke. As a true people person, you can find me willing to talk to anyone; my passion is to ensure my customers' needs and wants are always taken care of with high-quality service. Outside work, I'm all about family time, playing soccer, basketball, and cornholes, or taking up card games with friends. Years ago, boxing was a sport I enjoyed, especially the workout. Sports and cars are always attention-grabbers, so I'm a fan of both. However, I have the most amazing and funny children with great personalities, and it's safe to say I'm their biggest fan! Please enjoy your time on the website. When you're ready to work with a laid-back, easy-going person who listens and strives to help you find a vehicle that suits you best, stop by the dealership and ask for Ron Dodd!
Customer rating
4.9 / 5 based on 314 ratings (229 written reviews)
Recent reviews
Ron was great to work with. Low pressure and really knows the cars and the various trims. Ron was also exceptional at explaining the technology, he knew exactly how to work the screen, never had to back up, never a wrong button choice. I would happily work with Ron again.
— Sally F. ,
Very professional demeanor, went over every detail in a way I would understand, went above and beyond to accommodate my schedule, fast and reliable responses, great follow through and follow up. Five star service in every aspect of my vehicle buying experience! Outstanding salesman☆
— Angela D. ,
It was fantastic, Ron had everything ready and made the process very easy
— Mallikarjuna H. ,
Courtesy, kindness, understanding and professionalism characterize Mr. Dodd. It was a pleasure working with him.
— Fayez E. ,
Overall very solid. There was a small moment of confusion when I initially put a deposit down with Justin from finance to ensure I could hold the car while we worked on the financing. I was intially informed that the deposit was refundable by Justin if the financing didin't work out but after he left the room and Ron came back he told me that the deposit locked me into the car. He walked it back after explaining what Justin told me but it was still a little frustrating. Additionally, this isn't specific to anyone, but the finance manager agreed to have replacement wheel covers ordered (written in the 'we owe' as well) but I haven't had an update to those in two weeks which has been frustrating. Overall, a better experience than I've had with other dealerships in the past and would not mind going back in the future.
— Douglas M. ,
A very kind person
— Camilo G. ,
He was great, show us different vehicle options and even offer to test drive multiple different type before making our decision.
— Be D. ,
Ron is the BEST! He is very knowledgeable about the product he sells and he believes the product is very good. I trust what he says!!! When I was interested in buying my second vehicle I knew who to call.
— Debra D. ,
Great service, comfortable, relaxed and ease with talking through options.
— Kelly B. ,
We had a wonderful experience with Ron! He is a very knowledgable individual in his profession. He is a very personable, kind sales person. He genuinely cares about his customers and establishes a nice repore with them. What I loved about him is that he was not pushy trying to make a sale. He took his time with us even though he was juggling several customers. Would I recommend him to a friend or family member, YOU BET I WOULD! It was a pleasure working with him.
— Margaret S. ,
Specialties
- RX
- NX
- ES
- GX
- TX